Difference Between Distance in Routing Tab vs. Driver App

Modified on Sat, 28 Jun at 11:42 AM

Overview

Explains why the distance shown in the driver app may differ from the distance shown in the routing tab.


Details

The distance displayed in the driver app represents the driver’s current real-time location to the next destination. As the driver moves and the active loads page is refreshed, this distance will update dynamically to reflect the new starting point.


In contrast, the Routing tab distance is calculated based on static points (e.g., origin to destination as planned), and it does not change with driver movement.


This variance is expected and does not indicate an issue.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article