Customer Portal Permission to Mark Containers Empty

Overview

You can enable permissions in the customer portal to allow your customers to mark containers as empty. This reduces the need for follow-up emails and manual updates from your team.

How to Enable the Permission

1. Go to the Customer Profile.

2. Click the pencil icon to edit.

3. Navigate to the Employees tab.

4. Click the pencil icon next to the employee you want to update.

5. Enable the following permissions:

   • Loads

   • Dropped

? Note: The “Loads” permission does not require all subcategories to be enabled.

Once enabled, the customer will see all loads and gain access to mark dropped containers as empty.

Example Permission Setup